FAQ - DIGITAL DESIGN
I don't have a design. Can you create one for me?
Yes! We offer design services. Depending on complexity:
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Simple text-based designs: Often included with order
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Logo recreation/cleanup: $25-50
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Custom design work: $50-150+
Tell us your vision, and we'll work with you to create something great.
What file format should I send my artwork?
Best formats:
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Vector files (AI, EPS, PDF, SVG) - these give the best quality
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High-resolution PNG files (300 DPI minimum, transparent background preferred)
Also acceptable:
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High-resolution JPG files (300 DPI minimum)
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Large, clear photos of logos or designs
Please avoid:
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Screenshots or low-resolution images
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Images pulled from websites (usually too small)
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Highly compressed files
If you're unsure, send what you have and we'll let you know if it will work or if we need something different.
Can you print photos or complex images?
Yes, using our DTF (Direct-to-Film) or sublimation processes, we can print full-color photos and complex designs.
The best results come from high-resolution images (at least 300 DPI at the size you want printed). We'll review your image and let you know if quality will be acceptable.
What if my logo or design isn't high enough quality?
We'll let you know during the quoting process if your artwork needs improvement. Options include:
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We can recreate/redraw your logo (design fee applies)
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You can provide a better quality file
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We can print what you have with a disclaimer about quality limitations
We'll never print something that won't meet your expectations without discussing it first.
What colors can you print?
We can print virtually any color! We use the Pantone Matching System (PMS) for color accuracy or can match colors from your provided artwork.
Important notes:
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Colors may vary slightly between screen/print due to fabric absorption
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White prints on dark garments sometimes show slight texture
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Some neon/metallic colors work better with specific print methods
We'll discuss color options when reviewing your proof.